+1-855-211-0932 (ID:251226)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will show up. It comprises exhaustive information about all the operations that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich selection of how-to video clips clarifying how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual users and offers real solutions. We regulary update our FAQ database with new articles in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our great team of tech support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you submit will be answered within 1 hour (the average response time is about twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 251226

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com